Shipping Policy
Last updated: September 22, 2026
Shipping methods, service areas, delivery estimates and charges depend on product type, destination and order size. Available options will be shown or confirmed before an order is accepted.
Area rugs
Parcel-eligible rugs may ship using a standard carrier. Tracking information is provided when available.
Stair runners and oversized orders
Cut rolls, oversized products and wholesale orders may require a freight quote or delivery appointment. RugGuy will confirm applicable charges and requirements before fulfillment.
Address and delivery issues
Customers are responsible for providing an accurate deliverable address. Contact RugGuy promptly if tracking shows damage or a delivery problem.
Questions
Use the contact form for order-specific shipping assistance.